What does 'risk management' really mean?
Risk management entails an analysis of all exposures to the possibility of loss and determining how best to handle these exposures. This can be done by avoiding risk (removing the exposure), reducing risk (with loss control measures), transferring risk (with insurance), or retaining risk (with deductibles or self-insurance strategies).

How does Vista decide who my insurance carrier should be?
Vista maintains close vigilance over the financial condition of the insurance marketplace and the solvency of the insurance carriers who underwrite our clients' policies. Where possible, we select your insurer(s) from among the top 25 insurance carriers in the U.S. and London markets and, as a rule, we do not work with insurance companies that have Best's Ratings of less than A- (Excellent) or a Financial Performance Rating of 6. We base our selection on the insurer's financial strength, responsiveness and service, claims-paying ability, creativity and flexibility in crafting coverage, and competitive pricing.

What happens when I file a claim?
When you report a loss to Vista, we provide details of that loss to the insurance carrier. An adjuster is then assigned to your claim by your insurer, and a full investigation is conducted. Vista actively participates in the management of your claim, pushing for a fair and timely settlement and ensuring that you are kept informed throughout the process.

What is an insurance binder?
A binder is a temporary or preliminary agreement that provides interim evidence of the placement of insurance prior to the issuance of your actual insurance policy.

What is a certificate of insurance?
A certificate of insurance is an abstract or summary description of the insurance coverage in effect as of the date and time of the certificate's issuance.

What is an additional insured on a certificate of insurance?
When an individual or organization (a landlord, for example) holds a vested interest in the property being insured, he may be named as an additional insured on an endorsement that is attached to a certificate of insurance.

What is an EPI?
When real or personal property is mortgaged, the lender may require an evidence of property insurance (EPI) form as proof of coverage on its collateral. This form provides an abstract or summary description of the insurance coverage in effect on real or personal property as of the date and time of the EPI's issuance.

How long does it take to issue a certificate of insurance or EPI?
Vista can usually issue your certificate of insurance or evidence of property insurance form within 24 hours of your request.

Accountants
Dentists
Land Surveyors
Nonprofits
Optometrists
 

To Learn More
To find out more about managing risk and insuring your business and personal assets, please call Vista International Insurance Brokers at 1 (800) 819-8808 or click here to email us.